The 2020 Self Storage Gabfest is a live, virtual conference for self storage owners, operators, managers, and investors.

Gabfest Highlights:

12 Action-packed Panels
20+ Peers (Owners, Managers, and Operators)
30+ Pros (Operations, Marketing, Technology, Lending, Portable, Legal)

Join us for a free, one-day, online self storage workshop, featuring industry pros and peers discussing the real life wins and pains of operating, building, marketing, and crushing self storage. It’s a Gabfest when you arrive!

Featuring topics like The Whole Customer Experience, Hiring Best Practices, and State of Self Storage: Trends and Numbers, we invite you to learn about new developments, keep up with best practices, and start a discussion with both panelists and other attendees so we can all grow together.

Attendees can tune in for the entire live broadcast or drop in for the topics most relevant to them. There will be something for everyone!

Stephanie Tharpe

A+ Management Group

Self Storage Background:

Stephanie Tharpe is the president of A+ Management Group LP, and currently manages locations in Tennessee, Georgia, Texas and Florida. She is the 2020 President of the Tennessee Self Storage Association.

Stephanie has been a featured speaker, roundtable host, and operations panelist at several national and state association conferences for the last seven years.

Tommy Nguyen

StoragePug

Self Storage Background:

Tommy Nguyen is co-founder and COO of StoragePug. He enjoys giving talks on all things technology, operations, and marketing at national and state-level self storage association conferences across the country.

Since graduating from the University of Tennessee in computer science, he's founded a number of tech startups before creating StoragePug with fellow college friends, Matt and Richard. He's a husband to an amazing lady and father to three cats.

Melissa Huff

MR Management

Self Storage Background:

Melissa is the owner of MR Management & Consulting LLC, offering management and consulting services specifically to state self storage associations. She began her work on the state association level with the TN Self Storage Association (TNSSA) in 2009 where she served on the Board of Directors for several years before accepting a paid position as their Administrative Director in June of 2014.

Melissa is also the VP of Operations for CAS Holdings LLC, which owns and operates a variety of residential properties, as well as 9 self storage facilities, in Tennessee and Kentucky under the Affordable Storage Guys brand.

Time (EDT)	Session	Pros	Peers	Focus	Track
11:00 to 11:15am	Welcome!	Tommy Nguyen, Stephanie Tharpe, Melissa Huff	Welcome!	Welcome!	Welcome!
11:15 to 11:45am	Hiring Best Practices	Jim Mooney, Bob Copper	Stephanie Tharpe	Owner	Operations and Development
11:45am to 12:15pm	Giving Managers the Tools to Succeed	Sue Haviland, Cindy Ashby, Jim Ross, Denise Bowley	Ben Hendricks, Jason Lee	Manager	Gab Focus
12:15 to 12:45pm	Chaos to Control: How's & Why's of Online Auctions	Pete Whittingslow, Lonnie Bickford, Alonna Ross	Stephanie Tharpe, Bob Vamvas, Linda Nunn	Owner and Manager	Marketing and Technology
12:45 to 1:00pm	BREAK	BREAK	BREAK	BREAK	BREAK
1:00 to 1:30pm	Legal Minute	Jeff Greenberger	Stephanie Tharpe	Owner and Manager	Gab Focus
1:30 to 2:00pm	Revenue Management	Scott Worden, Peter Spickenagel, James Appleton, Jim Ferguson	Jim Mooney	Owner and Manager	Operations and Development
2:00 to 2:30pm	Maximize Your Online Exposure	Tommy Nguyen, Christina Alvino	Jennifer Perkins, Chad Lundberg, Jess Casto	Manager	Gab Focus
2:30 to 3:00pm	Tenant Acquisition	Tommy Nguyen, Scott Worden, Holly Fiorello	Chad Lundberg, Matt Clark	Owner and Manager	Marketing and Technology
3:00 to 3:15pm	BREAK	BREAK	BREAK	BREAK	BREAK
3:15 to 3:45pm	The Whole Customer Experience	Jim Mooney, Sue Haviland, Cindy Ashby	Jess Casto, Phil Murphy	Manager	Gab Focus
3:45 to 4:15pm	Automated Operations	Bob Copper, Terry Campbell, Jim Ferguson	Jane Sauls, Raheem Amer	Owner and Manager	Gab Focus
4:15 to 4:45pm	Self Storage Financing: A Look at SBA Loans	Terry Campbell	Jane Sauls, John Manes	Owner	Operations and Development
4:45 to 5:15pm	Creative Ideas for Relocatable Rentals	Lisa Maloney	Calvin Byrd	Owner and Manager	Operations and Development
5:15 to 5:45pm	State of Self Storage: Trends and Numbers	Cory Sylvester, Anne Williams	John Lindsey	Owner	Operations and Development
5:45 to 6:00pm	WRAP-UP	Tommy Nguyen, Stephanie Tharpe, Melissa Huff	WRAP-UP	WRAP-UP	WRAP-UP

What is a "virtual conference"

A “virtual conference” isn’t just a fancy term for webinars. We’re talking interactive, live panels where virtual attendees can ask questions and engage with industry pros and peers alike.

Plus, no travel needed! Join from the comfort of your own office, home, or favorite coffee shop. Pajamas optional.

Do I need to book a hotel/flight/travel?

Only if you want to join us from the beach! Since this is the Virtual Gabfest is a 100% virtual, you can tune in from anywhere.

How much does it cost?

The 2020 Self Storage Workshop: A Virtual Gabfest is 100% Free!
Anyone and everyone is invited to join our panelists of industry pros and peers.
Is it really free? Yes.
Are you sure? 100%.

Do I need to sign up for something to get access?

Just sign up online at https://www.storagepug.com/storage-gabfest
You just need an email address where we can send your gabfest access link to!
Pre-registration guarantees you a spot for the live event

Who is putting this on?

The team at StoragePug, TNSSA, MR Management, and 3 Mile Management
The gabfest is made with love right in Knoxville, TN
Continuous education is the key to winning in a rapidly changing and growing industry

What is a “gabfest”?

From the Oxford Dictionary: a conference or other gathering with prolonged talking.

How do I attend?

You’ll get an email with instructions on how to join the gabfest on Zoom
Zoom is easy to use free for all attendees
You just need a computer, smartphone, or tablet. Zoom works across all platforms!

What software do I need to make this happen?

The Virtual Gabfest is on Zoom
Zoom is easy to use free for all attendees
You just need a computer, smartphone, or tablet. Zoom works across all platforms!

Learn how to install Zoom.

How do I sign up?

Just sign up online at https://www.storagepug.com/storage-gabfest
You just need an email address where we can send your gabfest access link to!
Pre-registration guarantees you a spot for the live event

I’m busy on March 17th! How can I watch it later on-demand?

After the Live Event, we’re going to post the entire gabfest for everyone to enjoy on-demand
Live attendees will get to ask questions and get answers from the industry pros and peers

Will there be a live Pug?

We can’t promise that there will be or not be a Pug
We can neither confirm nor deny

Is this going to be a lecture-style event or more interactive?

The Virtual Gabfest is 100% interactive
This is not going to be a lecture-style event
The gabfest is a series of unique panel discussion where you’ll hear from pros and peers alike

Is there a list of times and descriptions for each panel?

Yes! Check out the official Gabfest Agenda
Don’t forget to pre-register
We’ll send you handy reminders for each upcoming event

2020 Self Storage Workshop: A Virtual Gabfest

Streaming Live on March 17th from 11am to 6pm EDT

OUR SPONSORS

CHARITY SPONSOR

What is Gabfest?

Watch the Welcome Address. Get excited for March 17, 2020!