Posts in Customer Relations

Sales gets someone to rent, but you need to provide a great experience to keep them there and improve word-of-mouth marketing. Learn more here!

Problem tenants are an inevitable downside to working in self storage, but here are a few ways to help you navigate uncomfortable conversations.

Do you dread and struggle with collections? We get it. Here are some wise words of advice from our expert guests, Kevin Mullis and Denise Bowley.

Make sure you're prepared to answer questions about your facility's technology! It's important to know how to teach your customers. Let's talk about how!

Are you having trouble getting tenants to read the rental agreement? Need more positive reviews? Consider adding a quality self storage welcome package!

You've finally updated your lease! Now you've got to get all your customers to sign it. Join us to learn the most efficient ways to get new signatures!