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Posts in Self Storage Operations (2)

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Website metrics and customer data can be tricky to understand. Unfortunately, tools like Google Analytics feel like they're made for marketing experts. In this Spotlight, Tommy points out the website metrics that matter most and how often we should be checking them.

In our Session, Real Problems New Owners Face, Denise Bowley and Jane Sauls offer advice and perspective for how new owners can be set up for success.

In our Session, Real Problems New Owners Face, Denise Bowley and Jane Sauls offer advice and perspective for how new owners can be set up for success.

Some storage customers care just as much about convenience as they do the size of their unit. And, some care even more! Warren Lieberman of Veritec Solutions helps us understand the basics of value pricing and how we can make it dynamic.

Some storage customers care just as much about convenience as they do the size of their unit. And, some care even more! Warren Lieberman of Veritec Solutions helps us understand the basics of value pricing and how we can make it dynamic.

SSA's Chief Legal & Legislative Office, Joe Doherty shares advice on how operators can keep up with lien laws and avoid missed opportunities.

Tommy and Jim Mooney of Freedom Storage Management remind us how smaller operations actually have an advantage over the big storage companies.

Melissa Huff, Gabfocus moderator and owner of MR Management & Consulting breaks down the best practices for tenant on-boarding and what managers should be doing day in and day out.

Scott Zucker discusses the legal guidelines you need to follow in order to take advantage of the electronic e-sign.

There are so many tools and resources out there to choose from. That's why we asked self storage experts for their favorites. From survey software to SEO dashboards, these tools cover the spectrum, and we hope they're useful to you and your team!

Scott Zucker and Melissa Huff break down how to navigate late fees for your tenants and things you should be on the lookout for as an operator during COVID-19.

As a manager, your qualities as a business leader and storage expert are what make or break your facility. You’re making decisions across a range of topics from marketing to sales to HR to maintenance. So, how do you do your best work and how do you get better at it?

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