Bad weather’s on the way, and you want your tenants to stay in the loop. Rather than spend time typing up an email when you could be coordinating with your staff and staying on top of the latest updates, have an email update for your tenants ready ahead of time!
Our Storm Approaching Email Template gives your tenants a quick update that lets them know you’re paying attention to the weather. It shows that you’re taking the storm’s path seriously, and assures them you’ll update them again throughout the potential crisis.
It also lets tenants know there’s still time to retrieve items from their storage units and outlines items they need to secure to ensure there are no additional hazards at the storage facility.
This template even answers a common question ahead of time: “How will I pay my bill if I can’t get out of my house?” Tenants are reminded that they can use your online payment services so that they don’t have to worry about late fees.
This email template, courtesy of Scott McLaughlin of Sentry Self Storage Management, gives you a starting point for a series of templated emails you can use to keep your tenants up to date while still keeping your hands free. It clears you to take on a coordinator role during a crisis, instead of trying to find the right words to share with tenants when you’re short on time.
Use multiple methods to get information to tenants. Templated emails are simple and effective, taking only the time to set them up ahead of the disaster. You can also send social media updates, text alerts, and even send out security camera footage to show your facility’s status.
Consider these crisis communication methods:
Modify and use our free template for storm awareness to best fit your storage facility’s branding and messaging. If you’re looking for more daily self storage operations templates, our Operator Toolkit is your one-stop resource for rate adjustment email templates, one-time late fee waivers, vehicle storage addendums, and more.
Keep your tenants informed. Focus your time where it matters. Even when your storage facility’s in the path of bad weather, you’re prepared.
Get more free templates to optimize your daily operations today. Download this and more templates in the our Operator Toolkit today:
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