It is easy for anyone to tap into an abundance of testimonials, reviews, articles, and more when researching products and services – whether it be food from a restaurant, clothes from a department store or rental services from your self-storage facility.
The kiosk may be a trendy item in the self-storage industry, but it's not a game-changer that's going to help you break through to a higher plateau of revenue. In reality, your tenants probably won't be looking for a kiosk. Even if they are, you can win them over with a well-designed website.
Let’s face it; knowing who your customer is should be an integral part of every entrepreneur's business plan. It can drive marketing and promotional efforts, the way you interact with potential customers, and even the way you handle day to day business.