In today’s increasingly digital world, self storage facilities must improve the self storage customer experience (CX) for new and potential tenants. One of the key areas where customer experience is especially critical is online rentals for self storage.
In self storage, setting discounts to attract new tenants is a common practice. However, discounts can quickly eat into profit margins or attract the wrong kind of customer if not implemented purposefully.
Developing a pricing strategy to increase revenue at your self storage facility is critical. Take a look at three different self storage pricing strategies and examine methods to increase revenue, such as adjusting street rates and increasing rates for existing tenants.