- Why Insights?
- Get in Touch
April 19, 2018
Fast forward a year to when I jumped into a swimming pool while it was in my pocket.
The next day I took it to the store where it was purchased with the hopes of a simply purchasing a new phone.
The sales rep informed me that in my 2 year contract, I was currently not eligible for an upgrade!
My only options were to purchase a new phone outright or I could pay the cancellation fee and start a new contract.
I felt trapped. I had no control over the situation.
That experience has never left me.
Your success is important to us, and that's why we've not only built tools to grow your business, but also created policies to make it even easier to work together (what we call "Pug Love").
We strive to deliver the best customer experience possible to our clients.
After being in the software industry for a few years, there were many things I saw take place that reminded me of my first cell phone.
We designed StoragePug from the ground up to be a company that prioritizes our customers and their self storage facilities.
The first way that we set out to do this was by abolishing lengthy contacts. Our mentors told us we were crazy.
They explained that web design companies have their clients sign contracts so the company can have financial security.
At StoragePug, our clients choose us because our tools improve their business and we aim for world class customer experience. We want you to work with us because you love us, not because you're stuck.
StoragePug was created to help storage facilities improve their business, rent units on your website and to make your tenants happy.
When your company succeeds, StoragePug succeeds.
We will never have our clients sign a contract.
Our services are month to month, you can cancel them at anytime, without any hidden fees. This will never change.
Some of my favorite features that StoragePug offers are: Self Storage Rate Optimization: Boost your Profits, The Importance of a Responsive Self Storage Website and Urgency Badge: Increase Online Conversion Rates.