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Gabfocus Spotlight: Are we completely moving away from paper leases?

January 27, 2022

self storage help
2 min

We're well and truly in the digital age, but what does that mean for paper?

Are paper leases going away entirely? Do they still have any place whatsoever in the future? In this Gabfocus Spotlight, Alonna Ross, Chad Lundberg, and Stephanie Winfree discuss their takes on paper leases and their uses.

Question: "Are we completely moving away from paper leases?"

Check out the video clip below to hear their answers:

HubSpot Video


In this Gabfocus Session: Year in Review (2021), we spoke with a wide variety of guests including Chad Lundberg (The Storage Group), Alonna Ross (Storage Auctions), Jim Mooney (Freedom Storage Management), Stephanie Winfree (Interstate Self Storage), and Grace Totty (Absolute Storage Management). We had a great time discussing a variety of topics pertaining to 2021.

Check out the full Session to dive deeper! 

Don't want to watch the clip? Here's what Alonna, Chad, and Stephanie had to say:

I think they'll be there, but as your fail safe."

—Alonna Ross

"I agree. I print out the first page of the rental agreement and file it like power outage, fire, or whatever.

Yes, I can pull it up on different things, but at least I can go to a file and make notes."

—Chad Lundberg

"My background was insurance, and we had a facility that burned down, and they had a standalone software.

We didn't know any tenants, phone numbers, nothing. Okay, well, I don't know what we're doing here, and we just had to sit there and wait pretty much for people to show up because they were standalone."

—Alonna Ross

"We're a mixture. I want to go more paperless.

Some things you still want paper, but we've streamlined some of our papers. If they're making payments automatically, or they make a payment online, I don't go in and print their credit card receipts just because I only print them now if I physically have them sign it in case the credit card company comes back.

Leases, we still print a paper copy, driver's license, a paper copy.

But, baby steps."

—Stephanie Winfree

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