Gabfocus Spotlight: What changes did you make this year?

February 2, 2023

quote from Nick Newcomb: Some of those extra bells and whistles set you apart from other people in your town
2 min

Did you make any significant changes to your self storage business over the course of 2022?

Whether big or small, it's always wise for businesses to make changes from year to year. The industry changes, and so should you!

In this Spotlight, we hear from Nick Newcomb of StorageMax about one of the big changes StorageMax made in 2022!

Question: "What changes did you make to your business this year?"

Check out the video clip below to hear their answers:


In this Gabfocus Session: Year in Review 2022, we sat down with Nick Newcomb (StorageMax), Chad Lundberg (The Storage Group), Jane Sauls (Sauls Storage Group), Stephanie Tharpe (A+ Storage Management Group), and Sue Haviland (Haviland Storage Services). We discussed how 2022 went and the lessons that were learned.

Check out the full Session to dive deeper! 

Don't want to watch the clip? Here's what Nick had to say:

We've done things on our own proprietary app, and you can open the gates on the app.

So I agree, some of those extra bells and whistles, that's what sets you apart from the other people in your town, especially if you are in one of the secondary, tertiary markets, and you add some of those great things, that's what people can go tell their family and friends about.

We opened our first facility with nokē, and I've been very amazed by the feedback we've gotten.

And people telling their cousins or friends or family and they'll move out of another storage unit, come to us because they love the technology so much."

—Nick Newcomb

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