Abstract blue and purple textured glow background.

Autopay: Part of your storage facility software arsenal

There is an easy way to cut down on delinquencies and get the most return on investment — by offering auto-pay through your local storage facility website.

If you own a self storage facility, you probably have had your fair share of customers who do not pay their bills on time — if even at all.

When customers do not pay on time, time and revenue are lost.

How it works

With auto-pay, customers are automatically billed each month through your cloud self storage website.

There is no longer a need for the customers to remember to send in payments. There is no longer a need to call or email a long list of forgetful clients. Recurring rental payments become automatic.

Many other industries already offer autopay.

  • Insurance companies routinely offer discounts to customers who agree to recurring payments. This incentive is a tactic to persuade clients to sign up for this process.
  • Netflix and Hulu automatically bill their customers using auto-pay - this benefits the customers too by never lapsing their service. Netflix has 128 million subscribers, and Hulu has 32 million.

Part of the reason that these streaming services have such high numbers of subscribers is that these companies use auto-pay to bill customers.

Textured orange block.
Credit card form with autopay checkbox.

Why offer auto-pay?

The best storage facility inventory management options include autopay.

Auto-pay offers numerous benefits. The ability to auto-pay provides peace-of-mind for both the business and the customers. Payments are effortless and always on time.

Customers looking for solutions in the form of storage units at facilities, mini storage, or portable storage containers.

Activate AutoPay form.

Autopay reduces legwork for employees at storage unit facilities

Simply set up an initial payment schedule, and then customers are locked in. Occasionally, customers will decide to vary their payment method. However, this shouldn’t happen regularly.

Our storage facility software solutions simplify the process for you and your tenants.

With auto-pay, optimizing mailing paper invoices is possible or can be digitized through email. This automation will make managing finances for the business more manageable and more accurate. Best of all — you won’t have to spend time following up with customers on late payments.

Happy customers are loyal customers

Retaining loyal customers is the primary goal of almost any business. After all, it costs a lot less to keep the customers that you have then to find new ones. Auto-pay is a modern convenience that makes customers happy. It creates predictable and consistent recurring revenue at your mini storage or portable storage container facility, and it reduces office waste.

Customers won’t have to take the time to mail in a check. Plus, they won’t have to worry about forgetting when life becomes too busy.

Customers can save money with auto-pay as there are never any late fees. Even if late fees are because of an honest mistake, fees still feel like punishments, but with automatic payments, this is no longer an issue.

Auto-pay can help improve customer satisfaction. Customers will love the fact that they are saving time and stress with the convenience of auto-pay as part of your storage facility software arsenal.

Plus, you can avoid awkward late-payment conversations. Customers don’t like these conversations any more than you do.

Storage Masters O'Fallon facility ranking on Google inside an smartphone.

Consistent Revenue

Offering auto-pay means businesses know exactly how much revenue to expect on any given date — no waiting around for customers to send a check or credit card payment.

The payments are processed immediately, giving a precise snapshot of cash flow and accounting.

Developing a process for customers to opt into automatic pay, especially at the beginning through your local storage facility online rentals platform, then both self storage operators and the people they serve will optimize their interactions, honor agreements, save time, lower stress, and enjoy a successful transactional relationship.

Abstract purple and blue glowing texture.

Discover our tools to help your Storage

Our online management tools give your customers all the digital features they want: online rentals, online bill pay, a customer account, auto pay, and so much more.

Start Now