Businesses make great self storage customers! They rent large self storage units, rent for longer, and even rent more units at a time. A single business customer can be worth five or even ten residential customers over their rental lifetime.
Across customer types, accessibility is a huge must. Modern consumers are used to getting the goods and services they want when it’s most convenient for them.
Not unlike accessibility, your customers value convenience. Entire businesses are built on making things easy. For many consumers, convenience outweighs any other amenity or feature (including price).
Most commercial storage items are both expensive and susceptible to pest damage. Records, office furniture, and some types of inventory can be ruined by bugs or pest.