Sunday, October 8, 2023
- 1:00 - 7:00p: Registration Open
- 5:00 - 6:30p: Welcome Reception
- 7:00 - 10:00p: Charity Casino Night & Poker Tournament
Monday, October 9, 2023
- 7:00a - 6:00p: Registration Open
- 8:00 - 8:30a: New Member & First-Time Attendee Orientation
- 8:15 - 9:00a: Meet-ups
- Manager Think Tank
- Women in Self Storage
- Young Professionals
- 9:15 - 10:15a: Opening General Session
- 10:30 - 11:30a: Education Sessions
- All Things Mobile: Empowering Customers with Seamless Communication, Payments, and Tenant Access
- Building Company Culture from Within
- Dynamic Pricing and Revenue Mastery
- Own It! Excelling as a Site Manager
- 1:15 - 2:15p: Education Sessions
- Legal Implications when Dealing with Difficult Tenants
- Mastering the Art of Leadership Through Communication, Boundaries, and Work/Life Balance
- Revolutionize Your Facility with Technology
- The Self-Storage Economy and How It Impacts You
- 2:30 - 4:00p: Round Table Discussions - Round #1
- 4:00 - 6:00p: Trade Show Open
- 8:00 - 10:00p: Boot Scootin' Party
Tuesday, October 10, 2023
- 7:00a - 3:00p: Registration Open
- 8:00 - 9:00a: Education Sessions
- Capital Markets: Making Deals Pencil
- Essential Metrics for Effective Storage Managers
- The Cha-Cha-Cha-Change to Hybrid Management: It Doesn't Have to be All or Nothing
- 9:15 - 10:15a: Education Sessions
- 10 Marketing Metrics to Drive Success
- Rising Above the Competition: Unleashing Your Unique Edge
- The Lone Star State of Acquisitions
- Unlocking the Untapped Potential of Stand-Out Managers
- 10:30a - 12:00p: Round Table Discussions - Round #2
- 12:00 - 4:00p: Trade Show Open
- 3:30 - 4:00p: Live Charity Auction
Find the official TSSA program here.
Catch Tommy leading a round table and a session!
Round Table Discussion: Online Rentals the Right Way: Optimizing the Customer Journey
Time: Monday, October 9 @ 2:30-4:00p AND Tuesday, October 10 @ 10:30a-12:00p
Table: #6
Customers expect to be able to rent a unit online, and plenty of these facilities offer this solution. But making rentals easy can be a challenge. Let's explore all things online leasing - how to optimize your site, how to capture the right information, and how to make your customers' experience seamless.
Education Theater Session: 5 Google Analytics Metrics to Keep Your Eye On
Time: Tuesday, October 10 @ 12:30-1:00p
Understanding your website data, your traffic, and the right Google Analytics to pay attention to helps make sure your website is doing what it's supposed to. Learn more about Google Analytics, the website metrics you should be watching, and how to improve your website to enhance traffic and conversions. You don't need a Ph.D. to understand your website data! Come learn how to understand what's happening on your website.
