Tuesday, September 8, 2026
- 7:00am - 5:00pm: Registration - 2nd Floor Hallway
- 12:00 - 12:35pm: Self Storage Building Codes Meeting - Bluethorn 8
- 1:00 - 4:00pm: Self Storage Land Use Summit (Separate Fee) - Juniper 3
- From Site Selection to Stabilization
- 1:00 - 4:00pm: Self Storage Managers Summit (Separate Fee) - Starvine 10-11
- Managers Master Class 201: From Daily Operator to Revenue-Driving Leader
- 4:15 - 5:15pm: SSA 101: Maximize Your Experience - Starvine 1-2
- 5:15 - 6:30pm: Chairman's Reception - Juniper 4
- 6:00 - 7:30pm: Canada SSA Reception - Starvine 12-13
Wednesday, September 9, 2026
- 7:00am - 5:00pm: Registration - 2nd Floor Hallway
- 8:30 - 9:45am: Roundtables - Juniper 1-2
- 3 Top Sales Tips to Convert More Leads - Tommy Nguyen, StoragePug - Table #30
- 10:00 - 11:15am: Foundation Forum Speaker & Foundation Scholarship - Ironwood
- 9/11: Cultivating the Hero Within - Heather Penney
- 11:30 - 4:00pm: Trade Show - Pinyon & Bristlecone
- Stop by booth 2507 to say hey and grab some Pug swag!
- 1:30 - 4:00pm: Large Operators Council Meeting - Juniper 4
- 4:00 - 5:00pm: Larger Operators Council Reception - Juniper 3
- 4:00 - 4:45pm: Concurrent Educational Sessions
- Self Storage Players Present: The Key to Poor Operations - Starvine 1-2
- The Operator's Advantage: Turning Data & AI Into Everyday Action - Starvine 3-4
- Self Storage Law and Technology: Managing Risk While Adding Technology to Your Business - Starvine 6-7
- What Lenders Really Look At: How to Position Yourself for Continued Growth - Starvine 10-11
- 5:45 - 9:30pm: Shuttles To/From Aria & Sphere
- 6:00 - 9:30pm: Las Vegas Reception at Sphere
Thursday, September 10, 2026
- 7:00am - 3:30pm: Registration - 2nd Floor Hallway
- 7:30 - 8:45am: Canada SSA Session - Starvine 5
- 7:45 - 8:45am: Women's Council Networking Session & Breakfast - Juniper 4
- 8:00 - 8:45am: Concurrent Educational Sessions
- Self Storage Odyssey 2026: Navigating an Evolving Market - Starvine 3-4
- Stop Racing to the Bottom: How Operators are Winning On Value Instead of Price - Starvine 6-7
- Buy it Right, Sell it Better: From Acquisition to Exit - The Self Storage Playbook for Creating Value - Starvine 10-11
- 9:00 - 10:00am: Opening General Session - Ironwood
- No Longer Under the Radar: Responding to Threats in an Era of Increasing Regulation
- 10:15 - 11:15am: Featured Speaker & SSA Hall of Fame Inductions-Ironwood
- 11:30am - 3:00pm: Trade Show - Pinyon & Bristlecone
- Stop by booth 2507 to say hey and grab some Pug swag!
- 3:30 - 4:30pm: Young Leaders Group Session - Juniper 3
- How Industry Change is Reshaping Leadership Across Self Storage
- 3:15 - 4:00pm: Concurrent Educational Sessions
- AI Fraud Detection for Self Storage - Starvine 1-2
- Convergent Storage Development: Designing the Next Era of Self Storage - Starvine 3-4
- State of the Self Storage Market - Starvine 6-7
- Seven Questions, Seven Answers, 7 Minutes Each - Starvine 10-11
- 4:15 - 5:00pm: Concurrent Educational Sessions
- Future-Proofing Self Storage: Tenant Behavior, Global Trends, & the Next Era of Storage - Starvine 1-2
- The Pink Ladies of Marketing: 5 Years Later - Trends, Tactics & AI That Move the Needle - Starvine 3-4
- Revenue Leakage: What Your 20+ Year-Old Facility is Really Costing You - Starvine 6-7
- How to Invest in Self Storage: 2026 (An AI-Generated Presentation) - Starvine 10-11
- 7:00 - 10:00pm: YLG Reception - Proper Eats Bar
Friday, September 11, 2026
- 8:00 - 8:45am: Concurrent Educational Sessions
- Steal These Ideas: A Speed Round of the Best Ideas in Self Storage Operations - Starvine 1-2
- The Industry is On Fire... Literally: Real Claims, Real losses, Real Lessons from Self Storage Operators - Starvine 3-4
- The New Playbook for Self Storage Management: Active, Remote, and On-Demand - Starvine 6-7
- Talent Acquisition, Retention, and Compensation - Starvine 10-11
- 9:00 - 9:45am: Concurrent Educational Sessions
- Making the Partnership Work: Communicating Effectively with Third-Party Management Companies - Starvine 1-2
- AI in Self Storage: What's Real, What's Next? - Starvine 3-4
- Estate Planning Swiss Army Knife: Why Everyone (Business Owner/Operator/Manager) Needs this Planning Tool - Starvine 6-7
- AIM - How to Improve Team Execution - Starvine 10-11
- 10:00 - 11:15am: Closing Legal Session & Legal Q&A - Ironwood
Find the official SSA Fall Conference program here.
Catch Tommy's Roundtable & Education Session
Roundtable: Top 3 Sales Tips to Convert More Leads
Table Host: Tommy Nguyen, StoragePug
Day & Time: Wednesday, September 9 from 8:30 - 9:45am - Juniper 1-2
Sales doesn’t come naturally to everyone–and that’s okay! But if you can master just a few key skills, you’ll find yourself more confident and more successful when talking to a potential new customer. In this roundtable, we’ll talk about the best ways to handle any sales call–and how to turn those calls into rentals and referrals.
- How to make a great first impression over the phone & in person.
- How to get all the information you need without being pushy or "salesy."
- How great conversations can lead to more referrals and a healthier business.
Session: Self Storage Players Present: The Key to Poor Operations
Speaker: Shannon Charbonneau (XPS Solutions), Gary Edmonds (The Storage Manager), Stacie Maxwell (SecureLease), & Tommy Nguyen (StoragePug)
Day & Time: Wednesday, September 9 from 4:00 - 4:45pm - Starvine 1-2
Join us for this humorous take on the serious subject of us having witnessed these scenarios as they play out in real life in facilities across the country:
- Act I: First Impressions - Digital & live
- Act II: Connecting Correctly with Prospects - Not too much, not too little
- Act III: Disappearing Managers - In person or by phone
- Act IV: Right Idea/Wrong Numbers - Track the right things
Rather than just telling you "how to," let us SHOW you "how not to" and then explain why. The audience will laugh and remember the moral of the story that leda to better operations!
When and Where is the SSA Fall Conference?
The conference and trade show will be hosted at the Aria Resort & Casino in Las Vegas, NV on Tuesday, September 8 through Friday, September 11. When you arrive, make sure you sign in at the SSA registration desk for your badge and materials!
Aria Resort & Casino
3730 S Las Vegas Blvd
Las Vegas, NV 89158
Phone: (866) 359-7757
Where do I go? Maps for SSA Fall 2026
