Tuesday, September 2, 2025
- 7:00am - 5:00 pm: Registration
- 11:00am - 12:00 pm: SSA 101 - Maximize Your Experience
- 2:00 - 5:00 pm: Family Business Master Class
- 2:00 - 5:00 pm: Self Storage Managers Master Class
- David Cooper - Storage King, Jim Mooney - Freedom Storage Management, Carol Mixon -SkilCheck Services, Stacie Maxwell - On The Move, Sarah Beth Johnson-DeFazio - Universal Storage Group, Sue Haviland - Haviland Storage Services
- 5:30 - 7:00pm: SSA Foundation Fundraiser Featuring Pro Football Legends
Wednesday, September 3, 2025
- 7:00am - 5:00 pm: Registration
- 8:15 - 9:00 am - Concurrent Educational Sessions
- State of the Self Storage Market
- Modern Rental Agreement Clauses You May be Missing
- Future-Proofing Self Storage: Smarter Tech for the Next 50 Years
- KPIs, ROI, and NOI: The Numbers that Matter for Self Storage Operators
- 9:15 - 10:00 am: General Session - The Latest SSA Self Storage Demand Study
- Chelsea Glass - C+R Research, George Leon - Designetto Consulting
- 10:15 - 11:30 am: Self Storage Executive All Stars
- Tim Dietz - Self Storage Association, Cris Burnam - StorageMart, Bill Hobin - William Warren/StorQuest, Chris Marr - CubeSmart, Joe Margolis - Extra Space, Joe Russell - Public Storage, Joe Shoen - U-Haul
- 11:30am - 4:00 pm: Trade Show Open
- Visit us at booth #164 to get a pair of Pug Socks!
- 12:30 - 3:00 pm: Large Operators Council Meeting
- 3:00 - 4:00 pm: Large Operators Council Reception
- 4:00 - 5:00 pm: Young Leaders Group Session
- 5:45 - 9:30 pm: Shuttles to & from Aria and Allegiant Stadium
- 6:00 - 9:00 pm: SSA's 50 on the 50 Celebration - Allegiant Stadium
Thursday, September 4, 2025
- 8:00am - 3:30 pm: Registration
- 8:30 - 9:45 am: Canadian SSA Session
- 9:00 - 10:30 am: SSA Women's Council Panel Session & Breakfast
- 10:30 - 11:30 am: Roundtable Discussions
- Your 5-Star Facility: How to Get More Reviews, Tommy Nguyen - StoragePug
- 11:30 am - 3:00 pm: Trade Show Open
- Visit us at booth #164 to get a pair of Pug Socks!
- 3:15 - 4:15 pm: SSA Foundation Hall of Fame Inductions & Foundation Forum Speaker
- Living in the Age of AI - Rich Kaarlgard
- 4:30 - 5:15 pm: Concurrent Educational Sessions
- State of Play: Market Conditions, Operational Wins, and Technology Strategies
- Secrets of the Top 10%: What High-Performing Managers Do Differently
- What's Happening in Self Storage: Trends in Construction, Design, and Industry Shifts
- Mastering Your Sales Funnel: Strategies for Success
- 5:30 - 7:00 pm: Canadian SSA Reception
Friday, September 5, 2025
- 8:00 - 8:45 am: Concurrent Educational Sessions
- Ten Things I Learned About Self Storage by Recognizing and Creating Value
- Train to Retain: Coaching, Developing, and Growing Talent in Self Storage
- Remote Management Strategies to Boost Customer Satisfaction and Your Bottom Line
- Self Storage National Outlook
- 9:00 - 9:45 am: Concurrent Educational Sessions
- Modernizing Self Storage Operations: Embracing Technology, AI, and Automation
- Revitalize Your Facility with Budget-Friendly Renovations and Repairs
- Red Flags, Green Lights: Real-World Lessons from 3 Decades of Due Diligence
- How Insurance Costs are Making or Breaking Self Storage Deals
- 10:00 - 11:15 am: Closing Session - Five Decades of Self Storage Legal Stewardship
- Carlos Kaslow - SSLN, Scott Zucker - SSLN, Joe Doherty - SSA, Daniel Bryant - SSA, Jeff Foster - CubeSmart, Jeffrey Greenberger - Greenberger & Brewer, LLP
Find the official SSA program here.
Catch Tommy's Roundtable
Round Table Topic: Your 5-Star Facility: How to Get More Reviews
Host: Tommy Nguyen - StoragePug
Day & Time: Thursday, September 4 from 10:30 - 11:30 am
These days, nobody buys anything without reading a review first. Storage is no exception. One of the very best ways to stand out in a crowded market is to get as many positive reviews as possible–but sometimes, that can feel like an uphill battle. In this roundtable, we’ll talk about our favorite, well-tested strategies for getting more reviews and how to use those reviews to get more business. We’ll cover:
- How to get more reviews
- How to respond to negative reviews
- Wha to do with positive reviews
When and Where is the SSA Conference?
The conference and trade show will be hosted at the Aria Resort & Casino in Orlando, FL on Wednesday, March 12 through Friday, March 14. When you arrive, make sure you sign in at the SSA registration desk for your badge and materials!
Aria Resort & Casino
3730 S Las Vegas Blvd
Las Vegas, NV 89158
Phone: (866) 359-7757
Where do I go? Maps for SSA Fall 2025
