Tuesday, September 5, 2023
- 8:00a - 6:00p: Conference & Trade Show Registration
- 4:15p - 5:15p: SSA 101: Maximize Your Experience
- For first-time attendees and members
Wednesday, September 6, 2023
- 7:00a - 5:00p: Conference & Trade Show Registration
- 8:15 - 9:00a: Educational Sessions
- How to Conduct Thorough Internal Audits at Your Self Storage Facility
- Interpreting Self Storage Facility Value in Today's Changeable Market
- Plan Ahead to Handle the Big Tax Changes Being Proposed by Congress
- Digital Marketing in a Cookieless World
- 9:15 - 10:00a: Educational Sessions
- Third-Party Management Breakdown: Q&A Panel
- State of the Self Storage Real Estate Business
- The Craziest Self Storage Stories and How to Avoid Being the Next One
- How to Take Advantage of New Technology to Increase Leads and Decrease Expenses
- 10:15 - 11:30a: Foundation Forum Speaker: Paul Zikopoulos
- Generative AI: The Good, the Bad, and the ChatGPT
- 11:30a - 4:00p: Trade Show Open
- 4:15 - 5:30p: Educational Roundtables
- 6:15 - 7:45p: Welcome to Las Vegas Reception
Thursday, September 7, 2023
- 7:00a - 3:30p: Conference & Trade Show Registration
- 8:00 - 8:45a: Educational Sessions
- Analysis of Extra Space $12.7 Billion Acquisition of Life Storage and REITs Earning Results
- Pulling Back the Curtain on Technology Trends: Focusing on Efficiencies
- Estate Planning Failures: 7 Ways You Will Unknowingly Disinherit Your Kids and How to Fix Each One
- A Guide to Evaluating Your Energy Portfolio and Maximizing ROI for Self Storage
- 9:00 - 10:00a: General Panel Session: Around the World in One Hour
- 10:15 - 11:30a: Featured Speaker Session: Joe Shoen
- 11:30a - 3:00p: Trade Show Open
- 3:15 - 4:00p: Educational Sessions
- Self Storage National Outlook
- Hidden Hazards Waiting to Sabotage Your Self Storage Facility
- Securing the Lowest Cost of Capital Financing in a Rising Interest Rate Environment
- Smart(er) Marketing: AI & Automation + Human Intelligence = More Better Leads
- 4:15 - 5:00p: Educational Sessions
- Critical Hiring & Firing Issues We Face in Self Storage
- The Trials and Tribulations of New Technology in the Self Storage Industry
- Do You Know Your Loss Ratio? How to Turn Your Losses Into Wins
- Pioneering the AI Era: Unlocking the Potential of Artificial Intelligence for Self Storage Success
Friday, September 8, 2023
- 8:00 - 8:45a: Educational Sessions
- What's New in Remote Self Storage Operations
- Sustainable Development in Today's Market
- Increase Revenue and Build Property Valuation by Creating a Thriving Organizational Culture at Your Self Storage Business
- The Facility Operator's Workshop for the Best Online Storage Auctions
- 9:00 - 9:45a: Educational Sessions
- Artificial Intelligence/Natural Language Processing
- Boat & RV Storage: The New Self Storage Frontier
- The Lost Art of Selling - Storage Units
- 10:00 - 11:15a: Closing General Session: Self Storage Legal Q&A
Find the official SSA program here.
Where do I go? Maps for SSA 2023


Catch Tommy moderating a session!
Educational Session: Third Party Management Breakdown Q&A
Panel Moderator: Tommy Nguyen - StoragePug
Panelists: Brett Copper - Copper Storage Management, Alyssa Quill - Storage Asset Management, and Ben Vestal - Argus Self Storage Advisors
Time: Wednesday, September 6 @ 9:15-10:00a
What is third-party management, how does it work, and how do you know which type you need at your facility? Like operators, there's a big range of third-party management companies - different operations styles, different markets, different priorities, and even different business models. In this Q&A panel, we'll discuss a variety of different viewpoints, challenges, and opportunities in the third-party management space. This panel will be discussion-driven with live questions from the audience