Tuesday, April 7, 2026
- 8:00am - 12:00pm: Pre-Conference Workshops
- Development Workshop: Planning Phase - Academy 412
- Management Mastery Workshop
- 1:00 - 5:00pm: Pre-Conference Workshops
- Advanced Operations Workshop - Alliance 309
- Development Workshop: Building Phase - Academy 412
- 3:00 - 6:00pm: Women in Storage Education
Wednesday, April 8, 2026
- 8:00 - 8:50am: Keynote Address - Alliance 310
- 9:00 - 9:50am: Concurrent Education Sessions
- AI Can't Close the Deal! Why Sales Skills Still Matter in Self Storage and How to Sharpen Your Own - Alliance 306
- Peering Into the Future: Self Storage Experts Envision the Next 10 Years - Alliance 304
- Self Storage Feasability: What a Study Should Include and Why It's Vital to Have Boots on the Ground - Academy 412
- Self Storage Investing 101: The Foundation You Need to Succeed - Academy 416
- Technological Transformation: Evaluating and Adopting Contemporary Self Storage Tools - Academy 415
- Third-Party Self Storage Management: A Panel Discussion on Options, Advantages, Pain Points, and More - Alliance 309
- 10:00 - 10:50am: Concurrent Education Sessions
- Building Your Technology Dream Team: How to Select the Right Vendors and Get Your Money's Worth - Academy 415
- David vs Goliath: How Independent Self Storage Operators Can Beat the Big Chains - Alliance 309
- It's All in the Coordination! Your Guide to Seamless Self Storage Construction - Academy 412
- Navigating the Volatile Finance Market: Loan Types, Terms and Strategies for 2026 - Academy 416
- Self Storage Pricing Optimization: Revenue Management Best Practices for 2026 - Alliance 306
- The Self Storage Customer of 2031: How to Win - and Keep - the Next Generation of Renters - Alliance 304
- 11:00 - 11:50am: Concurrent Education Sessions
- Essentials vs Extras: Setting the Right Scope on Your Next Self Storage Build - Academy 412
- Fuel Business Expansion! Building Your Self Storage Capital Stack - Academy 416
- Go for Green: Sustainability and the Future of Self Storage Development - Alliance 304
- Moving Beyond the Myth: The Strategy and Technology Behind Unmanned Self Storage - Academy 415
- The Revenue You're Leaving on the Table: Real Talk on Self Storage Pricing, Rate Increases, and Risk - Alliance 309
- Understanding the Self Storage Delinquency Process: From Lease Signing to Lien-Sale Recovery - Alliance 306
- 1:00 - 1:50pm: Concurrent Education Sessions
- Accepting AI, Here and Now: How to Effectively Harness Its Power in Self Storage Operations - Academy 415
- Decoding the Mysteries of Self Storage Design: Your Preconceived Notions, Exposed and Solved - Academy 412
- Fresh Revenue Streams: Ancillary Product and Service Strategies for Today's Self Storage Operations - Alliance 306
- Getting Out of the Liability Loop: Asset-Protection Strategies for Today's Self Storage Owner - Alliance 309
- Seal the Deal: What You Need to Attain Assets in Today's Ruthless Self Storage Market - Academy 416
- Smarter Capital: How Technology Will Redefine Self Storage Investment Performance - Alliance 304
- 2:00 - 3:00pm: Table Talks - Alliance 310
- 3:00 - 7:00pm: Trade Show - Summit Ballroom
- Visit our Booth to get a pair of Pug Socks!
- 7:00 - 8:30pm: Party on the Plaza
Thursday, April 9, 2026
- 8:00 - 8:50am: Concurrent Education Sessions
- Finding Success With Flex Space: A Plan for Forward-Thinking Self Storage Developers - Alliance 304
- Hidden Risks and Hard Truths: The Latest Dangers Facing Self Storage and Ways to Protect Your Business - Alliance 306
- On the Bright Side: A Lightning Retrofit Plan for Self Storage Facilities - Academy 412
- Self Storage Investment Partnerships: Ensuring a Profitable Venture and Creating Strong Industry 'Street Cred' - Academy 416
- Self Storage Staffing in 2026: Managing a Diverse, Multi-Generational, Semi-Remote Team - Alliance 309
- The Technology You Need to Secure Your Self Storage Facility and Creative Ways to Use It - Academy 415
- 9:00 - 9:50am: Concurrent Education Sessions
- Flex Your Marketing Muscle! A Helpful Guide for Today's Self Storage Managers - Alliance 306
- From Curb Appeal to Cash Flow: Facility Upgrades that Drive Meaningful Self Storage Investment Returns - Alliance 309
- From Data to Confident Business Decisions: Self Storage Operators Discuss Dashboards, Metrics, and More - Academy 415
- From Eyesore to Icon: Using Architecture to Define and Reinforce Self Storage Brand Identity - Academy 412
- From SEO to GEO: How AI is Shaping the Future of Self Storage Search Marketing - Alliance 304
- Using Seller Financing for Self Storage Acquisitions and Creative Ways to Structure the Deal - Academy 416
- 10:00 - 10:50am: Concurrent Education Sessions
- A Focus on Functionality: Bridging the Gap Between Self Storage Development and Operations - Academy 412
- After the Ink Dries: A Playbook for the First 90 Days Following a Self Storage Closing - Academy 416
- Future-Proofing Your Self Storage Business Against the Legal Issues that Lie Ahead - Alliance 304
- Making the Connection: Building a Self Storage Brand People Actually Love - Alliance 309
- Remote, Not Removed: Maintenance Strategies for Hybrid or Unattended Self Storage Facilities - Alliance 306
- The AI Tech Stack that Fuels My Self Storage Facilities: Case Studies and Live Demos - Academy 415
- 11:00am - 12:00pm: Self Storage Q&A Sessions
- Investing & Development - Academy 412
- Management & Marketing - Alliance 309
- Technology & Innovation - Academy 415
- 12:00 - 1:00pm: Speed Networking for Facility Operators - Academy 406
- 1:00 - 5:00pm: Trade Show - Summit Ballroom
- Visit our Booth to get a pair of Pug Socks!
- 1:30 - 3:00pm: Buyers & Sellers Meeting - Alliance 310
- 4:00 - 6:00pm: Legal Chat with Jeff Greenberger - Academy 415
Friday, April 10, 2026
- 7:30am - 6:00pm: Boat/RV Storage Workshop - Academy 412
- 8:00am - 12:00pm: Workshops
- Intensive Legal Workshop - Alliance 309
- Investing Workshop: Buy vs Build - Academy 416
- 1:00 - 5:00pm: Workshops
- Digital Marketing Workshop - Academy 416
- Remote Management Workshop - Academy 415
Find the official ISS program here.
Catch Our Education Session & Workshop!
Session: Building Your Technology Dream Team: How to Select the Right Vendors and Get Your Money's Worth
Speaker: Tommy Nguyen - StoragePug
Day & Time: Wednesday, April 8 from 10:00 - 10:50am - Academy 415
Whether you’re just getting started with your first facility or you’re looking to make some big changes this year, this session will prepare you to ask the right questions to potential vendors and offer guidance for building the tech stack that makes the most sense for your business.
- How do you spot green, yellow, and red flags in professional partnerships?
- What questions should you ask potential vendors - and what should you ask existing vendors, to make sure you’re getting the best bang for your buck?
- Which vendors make sense for your business, and which can you do without?
- How do you do a proper reference check with existing customers?
Workshop: Digital Marketing Workshop
Hosts: Tommy Nguyen & Darby Bozeman
Day & Time: Friday, April 10 from 1:00 - 5:00pm - Academy 416
For most self-storage operators, it’s hard to keep up with the newest digital marketing tactics and trends. But creating your strategy is a lot like building a new facility—you need to start with a solid foundation, then add the components that make the most sense for your business!
In this workshop, Tommy Nguyen and Darby Bozeman break down the key elements of digital marketing specifically for storage businesses – what tools actually work, which ones don’t matter, and how you can set yourself apart from the competition.
Whether you're an industry veteran or a marketing green bean, you'll walk away with practical tips and actionable advice to get more leads and rent more units.
NEW IN 2026: Get high-demand marketing insight from the co-founder of StoragePug! Plus, a look at how AI is affecting storage marketing.
- Who your storage customers are and how they rent units
- Which marketing channels provide the best ROI in storage
- Hands-on workshop to set up and optimize your Google Business Profile
- SEO tips and tricks for ranking higher in your local market
- What makes a high-performing self storage website
- How to target the right customers with paid advertising
- Social media and community marketing best practices
- How to incorporate AI into your digital marketing
- Digital marketing lessons from the REITs and other larger operators
- How to get the most out of your marketing vendors and partners
- What goes into a marketing budget
- How to audit your own marketing and understand your data
You'll need ISS All-Access to attend this work (and three others of your choosing). You can get the pass or upgrade your existing one here!
When and Where is the ISS Expo?
The conference and trade show will be hosted at Caesars Forum Conference Center in Las Vegas, NV on Tuesday, April 7 through Friday, April 10. When you arrive, make sure you sign in at the ISS registration desk for your badge and materials!
Caesars Forum Conference Center
3911 S Koval Ln
Las Vegas, NV 89109
Phone: (855) 633-8238
Where do I go? Maps for ISS 2026
