Gabfocus: Increasing Occupancy with a Great Tenant Experience

Customer experience is important to every business! Happy customers pay on time, leave good reviews, and refer friends and family to your facility! So how can you make sure your customers are well cared for while storing with you? From billing to cleanliness and support to amenities, a lot goes into keeping tenants happy. Let us show you how to start!

Thursday, May 16, 2024 | 2:00 PM ET

Mark Poole Melissa Huff Tommy Nguyen
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Register for our whole Gabfocus 2024 Season

Gabfocus

Increasing Occupancy with a Great Tenant Experience

9B88E271-646A-4F04-8841-526C9000A860
Gabfocus Session: Increasing Occupancy with a Great Tenant Experience

Thursday, May 16, 2024 | 2:00 PM ET

Growing your business by taking care of your tenants!

Customer experience is important to every business! Happy customers pay on time, leave good reviews, and refer friends and family to your facility! So how can you make sure your customers are well cared for while storing with you? From billing to cleanliness and support to amenities, a lot goes into keeping tenants happy. Let us show you how to start!

  • What's the best way to communicate with your tenants?
  • How should you handle any billing or collections issues?
  • Which amenities can you use to set your facility apart?
  • How can convince tenants to leave reviews and make referrals?

Register Now →

About Gabfocus
Gabfocus sessions are virtual, self storage workshops that happen every month. Each session features hand-picked industry pros who will dive deep into important topics surrounding our industry, share best practices, and explore trends in the market. Plus, we end every session with a Live Q&A, where you can ask your questions to the experts. Check out over 50 past sessions to see for yourself!

Our Speakers

Mark Poole
Mark Poole
Liberty Investment Properties
Melissa Huff
Melissa Huff
Melissa's Management & Consulting
Tommy Nguyen
Tommy Nguyen
StoragePug
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Lighthouse Storage Solutions

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How it works

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Fill out the form
Fill out the registration form, and you’re good to go! You’ll receive a confirmation email that you’ve been successfully signed up.
Mark your calendar
The last thing you want to do is miss it! Be sure you throw the details of the event on your calendar. But, don’t worry, we’ll remind you too.
Download Zoom & watch for the link
If you want to get ready, we recommend downloading the Zoom app on whatever computer or device you’ll be tuning in from. You will receive a personal Zoom link the day of the event.