<img height="1" width="1" src="https://www.facebook.com/tr?id=1102164633252552&amp;ev=PageView &amp;noscript=1">

Self Storage Management Software Checklist

August 24, 2018

3 min

Whether you are new to the self storage industry or you are a seasoned veteran, we have compiled a useful list of key points to look for when choosing a self storage management software.

Some owners and managers feel that they can effectively manage everything themselves in an excel document or Quickbooks, but this method has less value than using a management software purpose-built for storage facilities more often than not.

Time is money and doing everything yourself takes more time.

The upfront monetary and time investment is steep, but in the long run, it always pays off to use these tools that make your storage business as efficient and profitable as possible.

Get the most out of your self storage investment or learn how to get started  today with our Free Self Storage Investing Playbook

Finding The Right Software

There are many options out there to choose from, and it could be intimidating to make the decision on the best software for your self storage business.

Fortunately, the best self storage management software vendors have had enough experience to have generalized their software enough to fit your needs. You will want to do some research such as finding reviews online and watching product videos.

Once you have a basis for what you are looking for, ask fellow self storage operators for some recommendations. If you don't know anyone to personally, the Self Storage Talk forum is a great place to ask. Here is just one recent example of a new owner inquiring and getting lots of advice.

Once you do find the right software that you are interested in, contact the company and get a demo to see if the full functionality fits your needs.

When to Get Started

If you are building your first storage facility, be sure to begin the research process early! You should start implementing self storage management software at least six months before you open. While items such as your marketing plan are important, you need a way to keep track of any interest and ahead-of-time reservations.

Because management software lies at the heart of your operations, you need to have it set up and be familiar with it as you develop your business processes around it. Building on the primary functionalities of self storage management software as early as possible is the best way to ensure you will be getting the most of them.

A knowledgeable self storage management software company will offer training to the owners and the field staff. You want to give yourself and the staff plenty of time to learn and understand the software.

Encourage your managers to reach out to the software support team. Following their best practices will allow the software to function as it is intended to.

If you're hiring a manager, it's likely that they have experience with one or more systems. They can provide insight and help to pick one. Plus they can even train you!

Cloud-Based or Standalone Software

Don't let yourself get caught up in the lingo, cloud-based merely means that you access the software via a web browser (i.e., Chrome or Firefox). The advantage to accessing your management software this way is that you can do it from anywhere on any device.

The advantage of standalone software is that it does not require an internet connection. For example, Sitelink's standalone product is installed on a Windows PC an internet connection is not needed unless you need to send emails or run Credit Card payments.


Every self storage facility should have management software at the heart of its operation in the 21st Century.

Instead of looking at using software from a strictly monetary point of view, you should consider the value that it can add to your business. Not to mince words, do your research, find a vendor you believe in, and drink their kool-aid. Seriously! They have helped facilities be successful, and you should let them help you too.

If you enjoyed this article, here are some others you might like: 

Get our Top 10 Podcasts and Books for Self Storage!

Top 10 Manager Podcast Book Image