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Help Center Resources

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      What is the Self Storage Customer Portal?

      StoragePug wants to ensure your customers have an easy, seamless experience every time they visit your website. One way we help ensure that is with our customer portal. The customer portal is the part of your website that your customers can log in and manage their units and account. Just like any other e-commerce website, we allow you to offer a "My Account" section.

      Our customer portal is hosted on YOUR website and domain. We don't redirect your customer to a third party website or show your PMS branding. When your customer logs into their account, they feel safe and secure! 

      In the customer portal, your customers can:

      Claim Their Account
      View Their Units
      Make Payments
      Sign Up for Auto Pay
      Request A Move out Date
      Update Billing and Account Details
      And Much More!

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      We have a series of help articles that will walk you through each feature available in the customer portal. Be sure to check them out along with all of our other helpful articles!